Returns & Exchanges
We want you to love your home's new look, which is why we offer a 30-day return window for all Umage furniture and lighting. If you aren't completely satisfied, we will help you process a return for a full refund to your original payment method.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
Prepare the Package
Carefully pack your items in their original manufacturer packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed and credited back to your account within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing